Everything you need to know before your private Pilates or yoga session with Vivian 🙂

1. Booking a Session

Whether you’re new to Pilates or yoga or looking to deepen your existing practice, you’re welcome to get in touch.

Step 1 — Get in touch
Send your enquiry through the website or by email. If helpful, we can arrange a brief introductory call to discuss your goals, experience and any questions you may have.

Step 2 — Confirm your booking
Once we’ve agreed on a date and time, I’ll send you a confirmation email with the session details, location, price and cancellation policy.

Step 3 — A friendly reminder
You’ll receive a short reminder by WhatsApp the day before your session.

Step 4 — Your session and payment
Enjoy your personalised session at Viwaflo. Your invoice will be sent to you by email.

Step 5 — Continue your practice
After your session, you’re welcome to share how you felt and discuss the next steps. If you’d like to continue, we can explore a suitable session package or monthly subscription.

2. Cancellation & Rescheduling

I understand that plans can change. To help keep scheduling fair and manageable, please let me know as early as possible if you need to cancel or reschedule.

• More than 12 hours’ notice: You can cancel or reschedule without charge.
• Less than 12 hours’ notice: The session may be charged at the full session rate or deducted from your package or subscription.
• Missed appointments: If you don’t attend and haven’t contacted me, the session may be charged in full or deducted from your package or subscription.
• Exceptional circumstances: I understand that unexpected situations, such as accidents or sudden illness, can arise. Please get in touch, and I’ll consider the circumstances with reasonable flexibility.

These terms will be communicated before your booking is confirmed.

3. Payment & Invoices

All payments are handled by invoice, sent to you by email. Payment is due within 15 days of the invoice date.

Introductory and single sessions
One-time payment per session, preferably in advance the session.

5-session and 10-session packages
You’ll receive one payment request for the full package when you purchase it. Package validity begins on the purchase date, according to the terms stated on the each private session page.

Monthly subscriptions
Once we’ve agreed on your recurring schedule, you’ll receive a monthly invoice on the first day of each month for your selected subscription.

Payment Methods

You can pay by Tikkie or bank transfer. Cash payment is also possible by prior arrangement. Payment in advance may be required to confirm a booking. If you would like an invoice or proof of payment, please let me know.

(All prices are in euros (€) and include VAT.)

4. Preparing for Your Session

There’s no need to prepare anything complicated. Simply arrive ready to move, breathe and explore your practice.

• Wear comfortable clothing: Choose clothes that allow you to move freely.
• Grip socks: For hygiene, grip and comfort, grip socks are required for all private Reformer Pilates, Mat Pilates and yoga sessions. Please bring your own pair
• Arrive on time: Please arrive at your scheduled time so we can make the most of your session.
• Equipment is provided: All necessary Pilates or yoga equipment will be available at the studio.
• Share relevant information: Please let me know in advance about any injuries, physical limitations or relevant health concerns, so I can adapt the session to your needs.

You don’t need previous experience. Whether you’re a complete beginner or have an established practice, sessions are tailored to your individual needs and goals.

5. Location & Getting Here

Viwaflo’s private home studio is located in the Bezuidenhout neighbourhood of The Hague, in a calm, welcoming space dedicated to mindful movement. For privacy and security, the exact address and arrival instructions will be shared by email once your booking is confirmed.

Public transportation

The studio can be reached by public transport:

• Train: Laan van NOI station — approximately a 10-minute walk.
• Tram 6: approximately a 5-minute walk.
• Bus 23 or 24: approximately a 10-minute walk.

Walking times are approximate and may vary depending on your route.

Arriving by car

If you plan to come by car, please let me know in advance and share your vehicle’s registration number. I can then check and arrange registration through my visitor parking permit, subject to the permit’s conditions and availability. (Please wait for confirmation of your parking registration before assuming your parking is covered.)

I look forward to welcoming you to my home studio and helping you discover a practice that feels right for your body and mind!

Warmly,

Vivian